Frequently Asked Questions

Everything you need to know about shopping with Bird in Hand.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Simply visit our Returns Portal to start the process and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.

Do you ship internationally?

Yes, Bird in Hand ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How do I know the products are of high quality?

At Bird in Hand, we curate our collection with a focus on durability and craftsmanship. Every item undergoes a rigorous quality inspection before being added to our inventory.